U.S./Canada Privacy

This U.S. and Canadian Disclosure supplements the information contained in Bosch’s website “www.bosch.com” Privacy Notice and applies solely to all visitors, users, and others of the Bosch website “www.bosch.com”. We adopt this U.S. and Canadian Disclosure to comply with the U.S. and Canada Data Protection Requirements and any terms defined in U.S. and Canada privacy frameworks have the same meaning when used in this U.S. and Canadian Disclosure.

I. Collection of Personal Information

The Bosch Website “www.bosch.com” has collected the following Personal Information from users of the Bosch Website “www.bosch.com” within the last twelve (12) months.

Bosch will continue to collect the Personal Information described above. If any additional Personal Information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.

II. Sources of Personal Information

Bosch collects Personal Information from the following categories of sources:

1. Directly from you

For example, when given by you or collected from you through your access to and/or use of the Bosch website “www.bosch.com” and/or the Services, in context of sending inquiries via contact form or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through the Bosch website “www.bosch.com”. This information may include, without limitation, your first and last name, address, phone number, e-mail address, and any other information you choose to provide us.

2. Indirectly from you

For example, from observing your use of the Bosch website “www.bosch.com” and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to Bosch website “www.bosch.com”.

III. Disclosure, Sale, and Sharing of Personal Information — Past 12 Months

Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is shared with the following:

• Bosch affiliated entities to leverage shared services and improve our Services.
• Bosch service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies.
• Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process.

By accessing and/or using the website “www.bosch.com” or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.

Sale or Sharing of Personal Information. In the preceding twelve (12) months, Bosch has not shared or sold personal information processed within this website for a business or commercial purpose. Bosch does not sell or share your personal information; therefore, we do not offer the right to opt out of the selling or sharing of your personal information.

IV. California “Shine the Light” Privacy Rights

California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their Personal Information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any Personal Information with third parties for direct marketing purposes.

V. How We Respond to Do Not Track Signals

Bosch does not sell or share your personal information collected through the website/services to third parties as defined by relevant laws. Therefore, we do not recognize “Do Not Track” (“DNT”) or GPC.

VI. Your Rights — U.S.

State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.

We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.

Dependent on the state of your residence, you may be provided the following rights:

• Right to know or confirm what personal information is collected
• Right to access your personal information
• Right to correct inaccurate personal information
• Right to delete personal information
• Right to know what personal information is sold or shared and to whom.
• Right to opt-out of sale of personal information
• Right to opt-out of or sharing of personal information for cross-context behavioral advertising
• Right to opt-out of processing for the purpose of profiling or targeted advertising
• Right to data portability
• Right to limit the use and disclosure of Sensitive Personal Information
• Right of no retaliation following opt-out or exercise of other rights
• Right to appeal
• Right to non-discrimination

VII. Your Rights — Canada

Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

a) The right to withdraw your consent to the collection, use or disclosure of your personal information.

b) The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).

c) The right to challenge the accuracy and completeness of your personal information, and have it amended, updated or rectified as appropriate.

d) The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our affiliates.

e) The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.

VIII. How to Exercise Your Rights

To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at (888-43-BOSCH (888-432-6724)).
Sending an email to: privacy.policy@us.bosch.com

To assist Bosch in processing your request when exercising your rights, supply the following information:

• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch (e.g., contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)

Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf — see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

Notice to Mexico Users: for the execution of your ARCO rights or any other right, you may get in contact with us, through the electronic address mail privacy.policy@us.bosch.com by sending your request in terms of the Law and the Regulation, which must include:

• First and last name of the data subject.
• Address, e-mail address of data subject or another means to communicate the response to your request.
• Copy or digital copy of official identification to prove the identity.
• Legal representation (if applicable).
• Brief description of the personal data for which you seek to exercise your rights and specify what particular rights you wish to exercise.

Or, if you prefer (it is optional), by sending us the format for the exercise of ARCO rights that you will find on the web page www.bosch.com.mx, in the section Data privacy, “formato para ejercer sus derechos ARCO”.

The response time will be of 20 (twenty) business days based on the official calendar published in the Official Gazette of the Federation.

For further detail, review the Integral Privacy Notice here.

IX. Response Timing and Format

We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

X. Personal Information Sales: Opt In & Opt Out

Bosch does not sell or share your personal information collected through the website/services to third parties as defined by relevant laws. Therefore, we do not offer an opt-out.

XI. Authorized Agent

I. California

As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and

2. Verify your own identity directly with us.

The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

II. Colorado

As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent, we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and

2. Verify your own identity directly with us.

XII. Non-Discrimination

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

XIII. Filing a Complaint

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under US state laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.

Under the Mexican Federal Law on Protection of Personal Data Held By Private Parties: You may file a complaint before the National Institute of Transparency, Access to Information and Protection of Personal Data and request that you initiate a rights protection procedure.

XIV. Changes to Privacy Notice

Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the website “www.bosch.com” or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website “www.bosch.com”. You are responsible for checking the website “www.bosch.com” frequently to keep apprised of recent changes.

The effective date of this Privacy Notice is June 22, 2020.
This Privacy Notice was updated on July 08, 2024.

The following information was updated:
Section I is updated with categories and examples, purpose is specified, and retention is included.
Section III is updated and more detailed.
Section IV is added.
Section V is added.
Section VIII is updated to include the information that needs to be provided to Bosch in case of a request.
Section IX is updated to include Response time for Opt-out requests.
Section X is updated.
Section XI is updated to include the Information for Colorado.
Section XII is updated.
Section XIII is updated.